Shipping & Returns

Does Saikale provide worldwide shipping?

For your convenience, we are happy to ship our products to every place in the world. We are glad to offer Free Standard Shipping for Any Order Over $200.

How long until I receive my jewelry?

Since our products are meticulously hand-crafted, processing times can vary from product to product. Typically, it takes 12-15 working days for processing, in addition to shipping time which depends on your location. Rest assured, all relevant information regarding your order, including tracking details, will be sent to you via email once your order is on its way.

What if I don't like my jewelry after receive it?

We promise an easy 60-day return policy. If you don't like the jewelry after you receive the package, just return it unused and in its original packaging. Upon acceptance of your return, the refund will be issued to your original account.

What should I do if I can’t receive my parcel?

You can email our customer service directly and show your tracking number, and then we will check it for you. Supposing that we are sure the parcel was lost indeed, we will arrange a new delivery or refund. However, if the items were lost because you offered us incorrect address information, you should be responsible for the loss.

What is Saikale's return policy?

We offer an easy, hassle-free 60-day return policy. If you are not completely satisfied with your purchase, you may return it for a refund within 60 days of the delivery date.

Tracking An Order

You'll receive an e-mail that confirms your order has been shipped, issues your shipment tracking number.